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FROM: Theresa Maloney,
Office of Deputy Superintendent/Chief of Schools
SUBJECT: San and Jason
San and Jason - thanks for your work to assess an issue
and resolve it. You saved me a great deal of time and it
is very much appreciated.
...............................................................
FROM: Sonia Morgan,Teaching and Learning
SUBJECT: Roberto Suarez
Roberto Suarez’ knowledge, prompt response,
courteousness, and patience always comes through to solve
our technical problems. He is certainly an asset to your
department!
...............................................................
FROM: Nancy Samuels, Accounting
Infrastructure & Systems Support
SUBJECT: Matt Judson
Thank you Matt for saving a day’s work in retrieving an
urgent accounting file.
...............................................................
FROM: Laurie Riopelle, Principal Del Prado ES
SUBJECT: Cody Scott and Dave Wilhelm
Our school greatly appreciates Cody Scott and Dave
Wilhelm for resolving connectivity and internet problems.
...............................................................
FROM: Dr. Jennifer Sanders, Instructional Superintendent,
Central Region Elementary
SUBJECT: Jason Stevens
The Service Desk saved the day for a school principal
in my region; Jason Stevens stepped out of his normal
position to help with a missing ticket and connect me
to a person who could solve the problem. By addressing
an explanatory email to the person himself, Jason had an
issue that had lingered for two days on the way to being
solved in less than an hour.
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