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FROM: Monica Morris, HR Specialist II, While this may sound minor, what’s been impressive
Professional Development has been their willingness to go above and beyond.
SUBJECT: Thank you On the occasions they have been in my office, they
have been helpful with everything we needed, timely,
I just wanted to send you a quick note of thanks for kind, and a shining example of customer service.
the AMAZING job that Sean Balash and Roberto They have made me feel welcome and valued, never a
Suarez did for me yesterday. They were incredibly nuisance.
knowledgeable, kind, and got a very tricky job done
for me in a very timely manner. WIth the amount I just wanted to pass this along, as they are
of work that takes place in eLearning, I was very wonderful.
concerned about the down time. Not only were they
able to move everything into my new office quickly,
they went above and beyond what I requested of
them. Please share with them how thankful I am and FROM: Lori Kelly, Customer Success Principal,
that I think that our District is lucky to have them Identity Automation
as part of our team. Please let me know if I need to SUBJECT: Thank You
forward this to anyone else as I want them to get all
of the recognition that they deserve. Kara, I would like to take a moment to say thank
you on behalf of all of us here at Identity Automation
for all that you do to support our collaborative
partnership. From your feedback and suggestions,
FROM: Manuel Osorio, Specialist II, IT Security patience and thought leadership, all of our
SUBJECT: Michele Strawmire engagements have been greatly appreciated.
Kara and Dawn, Michele has been such a help in
getting us to understand the process of the eForms FROM: Tara Dellegrotti, Principal on Special
and helping us make the necessary changes to the Assignment
forms. She has also been a tremendous wealth of SUBJECT: Lock District Accreditation Application
information about why some of the processes were in
place and what we should look for when reviewing the Kevin Sosa and the amazing IT Team, THANK YOU
forms. We appreciate all the help she has provided us. for EVERYTHING!
FROM: Teri Jensen, General Manager, FROM: Cheryl McKeever, Director, Assessment
Payroll & Disbursements SUBJECT: KUDOS 2 YOU!
SUBJECT: Thank you
I wanted to take the time and Thank this magnificent
Chris - I just wanted to let you know how wonderful Tech Team for all your time and support during the
your Data Center Team is to work with. Hugo and Accreditation preparation window. The success of
Team go out of their way to ensure anything we need this project would not have been possible without the
printed, folded, etc. is done as a priority. Everyone is patience and support you showed my team and me
so pleasant to work with, and they are always willing this past year. I Salute you for handling all of the last
to help. minute requests, you made them happen.
FROM: Melinda Springman-Herrera, FROM: Rocco Casucci, ITSA, Pine Jog Elementary
Director of Leadership Development School
SUBJECT: Kudos to your Team SUBJECT: Javier Rodriguez
I’d like to take a moment to compliment two of your I just want to let you know about the awesome job
team members. Since I moved into my office on Javier did while assisting me. While he was very
October 31, I’ve needed help getting set up with tech busy, he still took the time to work with me online
on multiple occasions. and over the phone on fixing some big issues with
my principal’s new MacBook Pro. While assisting me
Javier Rodgriguez helped me with my initial setup, he explained what he was doing and I did learn a lot
along with his supervisor Santkesh Ramhit Singh. about Macbook management. Please commend him
on my behalf.