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In Touch

With the CIO

Welcome to the FY23-24 back to school edition of Technology in Motion for
Education (TIME). It’s my honor to welcome you back for what’s sure to be
an outstanding 2023-2024 school year. As we begin this new year, I want
to provide an update on our progress in leveraging technology to empower
Deepak Agarwal both students and educators across our district. Our vision is to create an
Chief Information Officer innovative digital learning environment that enables every student to reach

their full potential.
This summer, we were proud to host 29 student interns representing our
district schools in our award-winning 11th IT internship program. Our interns
worked on projects across our IT departments including critical initiatives like
network upgrades, device deployment, and cybersecurity. It was extremely
rewarding to see them develop hands-on technology skills that will serve them
In Touch with the CIO ................................. 2 well in their future careers. I want to thank all of the IT mentors who provided
IT’s 2023 Summer Internship Program ............ 3 such a meaningful experience for these young people.
PMO Interns Revamp PMO Center of Excellence 4 Over the summer, we made significant upgrades to the network infrastructure
Technical Operations’ Interns ....................... 5 and equipment at several of our schools most in need. This expands our
IT Interns at Work ...................................6-7 capacity to support the latest classroom technology and gives us a robust
foundation as we continue integrating new digital tools. Cybersecurity remains
IT Division’s FY23 DQS Survey Ratings ........... 8 a huge priority. We’ve implemented advanced cybersecurity tools, processes
New WiFi Now Available ............................. 9
and services to ensure our systems and data remain secure. In the process,
Multi-Factor Authentication is Coming! ........... 9 we now have a fully operating Security Operations Center (SOC) to support
VIPS to be Replaced .................................10 our District cybersecurity goals.
Transportation Technology .........................11
Universal Student ID Badges .......................12 One of our Division’s primary goals is to always be ready to help and provide
the best customer service to our schools and stakeholders. It was very
Do You Know About the URL Shortener App? ...13 uplifting and inspiring to see that IT was again one of the top divisions in
Upgraded District Portal Released ................14 the FY23 Department Quality Services survey. Here is the link to the survey
SIS Migrated to the Cloud ...........................15 dashboard - FY23 DQS Survey.
New School Websites and
Updated Hub Launched ..............................15 Of course, none of this progress would be possible without you – the
Technology Clearinghouse Process Changing ..16 dedicated teachers and staff who engage our students every day. We’re
committed to providing the support you need to utilize all of our technology
Centegix Cellular Backup Installed ................17 resources. I want to thank all of you for the passion and excellence you
Infrastructure Projects Update .....................18 bring to work each day. Together, let’s make this school year one of growth,
Are You Prepared for the Next Hurricane? .......19 achievement, and opportunity. Stay hungry, stay humble! Let’s do this!
Employee Promotions ...........................20-21
Employee Moves .....................................22
Employee Credentials ...............................22 Best Regards,
Welcome New Employees ......................23-26
Kudos ...............................................27-30
Service Desk
(561) 242-4100
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