Page 19 - SFS_annual_report

Efficient and Accountable

Bistro Reopening

The Bistro is our full-service facility offering breakfast and lunch options to the more than 600 employees
located at the Fulton Holland Educational Service Center (FHESC). During the pandemic, our Bistro was closed
and School Food Service staff were permanently relocated to other school sites. When FHESC staff returned to
in person work, we prepared our Bistro to resume operations with a limited menu to allow new staff, including
a Bistro Coordinator, to be hired and trained. Our new Coordinator, hired to manage operations, got to work
bringing on new staff and designing an initial grab & go menu to ensure a smooth reopening. Subsequently,
we were able to expand operations to strategically transition into additional menu offerings including:

• New breakfast options such as grits and oatmeal
• Breakfast omelet station
• Self-serve soups at lunch
• Grilled hot sandwiches and subs
• Customizable salad bar
• Rotating hot lunch entrees

Additionally, we launched the Lunch Delivery Program beginning the week of February 28th with pre-orders
for the following week. In partnership with the Employee Wellness department, this program aimed to increase
the availability of healthy lunch choices for District staff working at FHESC. When pre-order sales plateaued,
we designed a new marketing campaign and set up a sample table during lunch to highlight the menu items
being served. A survey was also sent to staff to collect menu feedback and recommendations to improve the
program.

In addition to the Lunch Delivery Program, the Bistro also launched a Healthy Recipes Pilot, in partnership
with Employee Wellness and Marathon Health. This pilot featured new healthy recipes each week and access
to a dietetic intern and a Marathon Health representative onsite every Monday during lunch to discuss the
benefits of the featured recipe.

To highlight our students, we piloted the “Showcase of Student Talent” at the Bistro, inviting students from
various schools to share their talents with our staff during lunch. We were delighted to have the 6th grade
band from Jeaga Middle School, led by Mr. Goindoo, on April 20th to entertain our staff with their wonderful
music.

By the end of the year, meal service participation
continued to increase with service stations offering more
variety and expanded breakfast to full service options,
with a continental breakfast being offered as an option
until the start of lunch at 11:00 am.

Jeaga Middle School Band 19