Page 7 - Technology plan fy2023-27
P. 7
Executive Overview 52
School and Classroom Websites 52
District Mobile App 52
Social Media 53
Mass Notification System 53
Chapter 6 – The Department of Professional Development 54
Executive Overview 54
Centralized Training Management 54
Professional Development Strategies for Teachers, School-Based Personnel and 54
District Stakeholders 54
Evaluation System 55
Instructional Personnel Evaluations 55
Non-instructional Employees 56
Professional Development for Functional and Technical Specialists, End 56
Users, and Non-Instructional Employees 56
Chapter 7 – Technology Support Processes 57
Executive Overview 57
Tier 1 Support 57
School-Based Support 57
IT Service Desk 57
Tier 2 Support 58
IT Field Support teams: 58
Tier 3 Support 58
Subject Matter Experts 58
Technical Services 59
Unified Support Strategy 59
1: 1 Student Device Initiative 59
District Device Management and Maintenance 59
District Teacher and Administrator Devices 59
Technology Hardware Maintenance Model 60
Change Advisory Board (CAB) 60
Data Center Services 60
Chapter 8 - IT Security and Governance 61
Executive Overview 61
Technology Process Structure 61
Technology Purchases and Acquisitions 62
The Future of IT Security and Governance 62
Chapter 9 – Project Management 63
Executive Overview 63
The Future of the IT PMO 63
Chapter 10 – Plan Implementation, Monitoring, and Evaluation 64
Executive Overview 64
Plan Implementation, Monitoring, and Evaluation 64
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