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TRIRIGA

MOBILE APPLICATIONS
LAUNCH

In an effort to modernize and enhance mobility within
our District’s current TRIRIGA ecosystem, the Enterprise
Applications IWMS (Integrated Workplace Management
System) team diligently worked on providing a suite
of new tools and capabilities tailored for maintenance
technicians, service reps, and managers. The most
ambitious project over the last year has been the
development and deployment of a mobile application
named the Work Task App.

This application plays a crucial role in the Operations
Division’s Maintenance and Plant Operations (M&PO)
department, allowing technicians not only to view
assigned work tasks but also to efficiently manage
time entries, attach comments, input off time, and view
timesheets, all from the convenience of a mobile phone.
The aim is to enhance the accuracy and speed of time
entries in TRIRIGA while improving the efficiency of the
work task lifecycle.

In conjunction with the M&PO department, the IWMS team
is in the final stages of onboarding and training over 200
maintenance technicians on the usage of the new Work
Task App. With the successful rollout, we recognized
the need to modernize tools for viewing and managing
timesheets. To address this, a new Timesheet Manager
web app was developed, seamlessly integrated with the
TRIRIGA desktop experience. This enhancement allows
service reps and managers to quickly view time entries
and associated work tasks, significantly improving the
overall user experience of managing timesheets.

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