Page 127 - Superintendent Annual Report 2023-24

Risk & Benefits Management Department
The American Heart Association (AHA) recognized the School District of Palm Beach County as a “2023 Gold Level
Workforce Well-Being” employer for the continued implementation of a quality workforce health and wellness program.
This marks the 11th year the AHA has recognized the District for implementing a quality wellness program based on
best practices in workforce wellness and culture. According to the AHA, studies have shown that workforce health and
wellness programs that are well-designed, fully implemented, and rigorously evaluated can lead to better employee health,
productivity, and retention. The District continues to share its gold status ranking with other large school districts, including
Hillsborough, Nashville Metro, and private sector employers, including The Breakers and Delta Airlines.

Department Quality Services Survey

The Department Quality Services (DQS) Survey was administered from May 6, 2024, to June 3, 2024. A total of 181 principals
were invited to provide input via the survey; 165 (91.2%) responded, an increase in participation from 67.28% in FY23.
Participation from the latest DQS also increased for each school type compared to the FY23 administration:
• Elementary: 104 (94.5%), up from 82 (74.5%)
• Middle: 29 (87.9%), up from 22 (66.7%)
• High: 21 (87.5%), up from 13 (54.2%)
• Other: 11 (78.6%), up from 4 (33.3%)

Based on the percent of positive responses, a letter grade was computed for each department using the scale: A=90+, B=89-
80, C=79-70, D=69-60, F=59 or below. Table 1 shows the department grades based on the DQS for the past three years. In
FY24, the percentage of departments earning “A” ratings was similar to the prior two years: 87.5%, with 10.4% earning “B”
grades.

Table 1
Department Grades Based on DQS Responses
FY24 FY23 FY22
Grade N % N % N %
A 42 87.5% 42 87.5% 43 84.3%
B 5 10.4% 5 10.4% 7 13.7%
C 1 2.1% 0 0.0% 0 0.0%
D 0 0.0% 1 2.1% 0 0.0%
F 0 0.0% 0 0.0% 1 2.0%

EDUCATE | AFFIRM | INSPIRE 127