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FROM: Christopher Notaro, STST, Woodlands Middle School

SUBJECT: Thanks for Your Help!

Good Morning, I would be remiss if I did not acknowledge the field
tech (Tony Pena) who came to our school yesterday to assist, he was
excellent and we are thankful for the time he spent with us! Have a
great day, all!!

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FROM: Gail Plyser-Feeley, Speech Pathologist, Jupiter Middle

SUBJECT: Tony Pena - excellence

Tony was absolutely incredible. He was able to solve my problem (which
has existed all last school year and neither my campus IT nor my call in
to District was able to fix). It frustrated me all last year and made every
work day extra work to not have access to the printer in my room (like
my co-workers were able to) and there was “no answer”. Tony worked
persistently to solve multiple issues and knew how to work around the
problems to come up with the proper solution to get me up and printing.
He talked me through his operations and continuously thanked ME for
MY patience! But he was the patient one making sure to fix my problem.
While I know this is the “job” of my campus IT, my campus was not
able to fix it last year and seemingly this year is not staying, so it was
necessary for me to reach out to the dept. Tony has just made my life so
much more efficient for work this year. I am truly thankful. He said he
has been with the district 12 years and I’m sure you all know how lucky
you are to have him.

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FROM: Dr. Vernicka Murray, Principal, Washington Elementary

SUBJECT: Chromebook

Team Palm Beach, I want to extend my heartfelt thanks for your prompt
and attentive responses to every issue that has come up, especially
regarding the Chromebook situation. Today, we received overwhelming
support from each department, and I am genuinely grateful for the
way everyone came together to address our concerns so efficiently.
Your dedication to ensuring our students have the resources they need
is evident, and it makes a significant difference. Thank you for your
unwavering commitment and teamwork.

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FROM: Kara Rubinson, Director, IT Technical Operations

SUBJECT: Thank You!!

Sharon, Diana, Nixon, Liianna, Cindy, Michele, Nickolas, Elliot,
Alexander, and Lorena, I just wanted to thank you for providing
additional staffing to the Service Desk recently to help take calls as we
reached & passed the MFA Enrollment deadline. Your assistance was
greatly appreciated. Thank You!!

Kudos
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