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FROM: Deepak Agarwal, Chief Information Officer

SUBJECT: PeopleSoft Support during Hurricane Milton

Thank you Willy. Very much appreciated. I must also commend Chris
and his data center team for their outstanding efforts during both
Helene and Milton, as they kept everyone informed and helped my
communication to Leadership.

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FROM: Dawn Pumphrey, Director, IT Enterprise Applications

SUBJECT: PeopleSoft Support during Hurricane Milton

Willy - Thank you for your diligence in supporting the Peoplesoft
application during Hurricane Milton. It is much appreciated.

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FROM: Sara Anderson, General Manager, IT Enterprise Applications

SUBJECT: PeopleSoft Support during Hurricane Milton
Hi Dawn, I want to let you know how much support Willy provided
during the Hurricane Milton district closure. Not only did Willy monitor
and ensure all production environments were operational, he also:

• Monitored all non-production environments

• Performed migrations for ERP team

• Held the ERP Change Control meeting on Friday

• Provided weekend support from Friday evening to Saturday
morning to HR/Jackie Cean so that she could process salary
increases

• Provided support and coordination to refresh three TST
environments so the ERP Functional Team could begin to use it
first thing Monday morning (10/14) for the ERP PIC/Tools Upgrade
Project

Thank You Willy for all this above and beyond support during the
District shutdown!

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FROM: Patrick Tsang, Director, ERP

SUBJECT: PBPULL school billing processes
Hi Sara, Thank you for Kumar’s effort in working with Eli to address
most of the issues in the PBPULL school billing processes. This is
the third bug resolved in the past few months, and one more to go.
The resolutions improved the school, Accounting, and School Police
department efficiency.

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