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FROM: Chris McCarthy, IT Specialist,
IT Enterprise Applications
SUBJECT: Roberto Suarez

I wanted to tell you of the good work Roberto Suarez
is doing. I was having trouble with an application
on my PC and he fixed it remotely. I was also having
trouble with my laptop and could not VPN into
work. He fixed that also. I have been here 14 years
and this is the best customer service I have ever
received at the district.

...................................................

FROM: Mike Goldstein, Technology Specialist,
Educational Technology
SUBJECT: Clever for Paper

Great news - we were able to get all of the data
needed into Clever and provisioned the admins last
night! They should now all be able to access their
admin accounts in Paper using the tile in the
Portal. Thanks to the support of Dawn’s group to
help make this happen!

...................................................

FROM: Dave Atwell, Director, Educational Technology
SUBJECT: Clever for Paper

Dawn and her team have done a great job putting
together the data we need to make the adjustment.
We want to make sure and test it tomorrow so that we
don’t break any of our other systems in the process
of making this fix. Once we are confident in the data
we will sync it up overnight.

...................................................

FROM: Nancy Reese, Manager,
Behavioral and Mental Health
SUBJECT: SBHP Caring First Log Updates
- THANK YOU!!!!

Brad and Zoey, Thank you for making all of the
updates we requested for the SBHP service logs. It
looks beautiful. I really appreciate all that you
have done to support our work.

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