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The 2012 Wellness Promotion Policy Annual Report
The School District of Palm Beach County, Florida
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Employee Wellness - Corporate Care Works
Employee Assistance Program Services (EAP)
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24-hour Helpline for stress, financial concerns, balancing work/family life, and/or any issues that could or are impacting employee health and productivity
Counseling and Problem Resolution
Sessions with Licensed EAP Professionals
Referrals to Affordable Community Resources
Unlimited Risk Management Consultations to Principals and Employee Relations
On-site Crisis Response
EAP Impact Reports
Training and EAP Outreach/Promotions
Online Services with thousands of resources:
• Articles
• Assessments
• Online training
• Assessments
• Online training
KEY FACTS:
CCW has partnered with The School District of Palm Beach County for the past 8 years and has increased consistently the EAP participation during that time while providing services at a lower rate than the previous provider.
The School District’s current EAP utilization (5%) is greater than the national public sector average (1-3%).
70% of EAP Cases Resolved in EAP – Reducing Healthcare Costs for the District.
New users accessing EAP online services are trending up 19% since last year.
CCW has partnered with The School District of Palm Beach County for the past 8 years and has increased consistently the EAP participation during that time while providing services at a lower rate than the previous provider.
The School District’s current EAP utilization (5%) is greater than the national public sector average (1-3%).
70% of EAP Cases Resolved in EAP – Reducing Healthcare Costs for the District.
New users accessing EAP online services are trending up 19% since last year.
![corporate care works](corporate-care-works_files/ccw1.jpg)
EAP TRENDS
- default_titleContinued complex cases requiring extra hours of case management time to ensure problem resolution.
- default_titleEmployees calling about multiple problems (stress, financial, depression, workplace related, etc.) vs. one problem.
- default_titleOngoing strategic promotional outreach focusing on multiple approaches – providing monthly tip sheets on topics pertaining to District initiatives.
- default_titleParticipation in the Workplace Stress Committee – implemented stress management tools promotional campaign.
- default_titleStrong attendance at EAP Advisory Committee Meetings – a cross section of District personnel.
- default_titleLeveraged EAP Advisory Committee to assist with identifying stress-related sources and solutions.
- default_titleIncreased complexity and intensity of cases.
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Wellness, Training & EAP Outreach
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Stress Management Tools Promotional Campaign
![assistance for stress](corporate-care-works_files/ccw5.jpg)
Assistance with District initiatives for Emotional Health & Wellness
![balanced living](corporate-care-works_files/ccw6.jpg)
Promotional Outreach
![ccw7](corporate-care-works_files/ccw7.jpg)
EAP’s Impact as reflected in Employee comments below...
![ccw8](corporate-care-works_files/ccw8.jpg)