Page 139 - Superintendent Annual Report 24-25

Reviewed & Approved

LEAN SIX SIGMA AND CONTINUOUS IMPROVEMENT

The Division of Performance Accountability continued to offer Lean Six Sigma (LSS) training and certifica-
Lean Six Sigma and Continuous Improvement
tion—an established, globally recognized system for driving continuous improvement.
The Division of Performance Accountability continued to offer Lean Six
The yellow belt certification introduces employees to essential LSS principles and tools. For those pursuing
Sigma (LSS) training and certification—an established, globally recognized
system for driving continuous improvement.
greater expertise, the green belt certification develops leaders capable of guiding change and coaching teams.
Certification requires the completion of an 18-month process improvement project that applies LSS practices
The yellow belt certification introduces employees to essential LSS
to real-world challenges. principles and tools. For those pursuing greater expertise, the green belt
certification develops leaders capable of guiding change and coaching
teams. Certification requires the completion of an 18-month process
To date, more than 800 District employees have completed LSS training, including 18 certified green belts who
improvement project that applies LSS practices to real-world challenges.
have successfully led process improvement projects. The training team now includes representatives from
To date, more than 800 District employees have completed LSS training, including 18 certified green
the departments of School Food Service, Professional Development, and Adult and Community Education—
belts who have successfully led process improvement projects. The training team now includes
enhancing both the program’s reach and the diversity of perspectives.
representatives from the departments of School Food Service, Professional Development, and Adult and
Community Education—enhancing both the program’s reach and the diversity of perspectives.
To sustain engagement and foster ongoing learning, a District master black belt hosted monthly Lean
To sustain engagement and foster ongoing learning, a District master black belt hosted monthly Lean Six
Six Sigma Innovation Labs. These virtual sessions united LSS-trained staff to collaborate, explore
Sigma Innovation Labs. These virtual sessions united LSS-trained staff to collaborate, explore new ideas,
new ideas, and refine their skills. All sessions were recorded and archived for continuous access and
and refine their skills. All sessions were recorded and archived for continuous access and development.
development.

OPERATIONAL EXCELLENCE

In alignment with the District’s mission, the Operations Division strives
for operational excellence across four priority areas. These initiatives
aim to enhance operational excellence in safety and security, recruit-
ment and retention, customer service excellence, and sustainability
and reliability.
To strengthen collaboration and alignment, monthly Operational
Excellence (OpEx) Forums create an essential space for teams to
share progress on active goals, exchange insights, and ensure cross-
functional alignment in achieving the four key priority areas. These
forums reinforce the District’s commitment to effective practices
and performance expectations, guaranteeing that every operational
decision supports a safe, efficient, high-quality learning environment.

The division also hosted the third annual OpEx Conference at West
Boynton MS. This conference brought together school administrators, Joseph Sanches, Chief Operating Officer,
business partners, and other stakeholders to collaborate in order to welcomes participants to the OpEx Forum.
achieve the best possible student outcomes.

Recognizing the vital role of strong leadership in achieving operational excellence, the Chief Operating Officer
expanded the division’s professional learning efforts by expanding the OpEx opportunities. In FY25, the division
introduced the Leadership Masterclass, a specialized program for supervisors to refine and broaden their
leadership skills across various areas. The District fosters a culture of accountability and high performance
by equipping leaders with the tools to manage effectively, inspire teams, and drive continuous improvement.

EDUCATE | AFFIRM | INSPIRE 139