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BUS RIDERSHIP UPDATE
The Student Bus Ridership project has successfully were resolved through firmware updates. This hands-
concluded, marking a significant step forward in on approach ensured the system functioned smoothly
improving the safety and operational efficiency of before the full deployment in August 2024, which
student transportation. Beginning in 2022, the initiative included all schools and bus routes.
aimed to provide real-time tracking of K-12 student bus
ridership by integrating the Synovia barcode scanning The Transportation Department will now fully
and Transintranet bus routing systems. The solution own the operational processes for managing Bus
involved issuing Universal ID badges to students, Ridership, including ongoing system monitoring, data
enabling the ability to scan on and off buses, ensuring synchronization, and performance reviews.
accurate tracking, and preventing issues such as
students boarding the wrong buses or getting off at the This system also aims to improve the accuracy of state-
wrong stops. required Ridership surveys, offering a more detailed
overview of Ridership metrics. The project has provided
After several pilot phases over the last two years, the significant benefits, including enhanced student safety
project was completed successfully in December through real-time tracking, improved operational
2024, with all major deliverables met. The integration processes, and ensured regulatory compliance. A
of both systems has been seamless, ensuring real-time companion project to help the District recoup Medicaid-
synchronization of student data for better monitoring of eligible transportation costs is underway.
bus routes. A new Student Bus Ridership Dashboard
allows Transportation staff to easily access critical The project has moved into the post-implementation
reports and identify specific scenarios, including phase. The Transportation Department will continue
students who are ineligible for transportation services. to oversee the system, ensuring its reliability and
This advancement not only ensures the safety of effectiveness. The success of the Student Bus Ridership
students but also enhances the overall operational project reflects the dedication and hard work of the
efficiency of the Transportation Department. Transportation staff and their collaboration with our
vendor partners at Synovia, positioning the system as
The project included extensive testing and phases to an essential tool for improving the transportation of
address technical challenges, such as the initial latency K-12 students.
and accuracy problems with the barcode scanners.
After working closely with the vendor, these issues Page 9
