Page 6 - TIM_02-11-25

• Firewall - Expansion to Advanced Threat Protection to all core
firewalls.
• Creation of a Core Backup Network - Creation of a 10GB network
ring to tie all data centers and cloud infrastructures’ together.
• Avaya Auto Attendant - Additional AI chatbot capabilities added to
the Transportation Call Center.
• Avaya Call Center as a Service (CCaaS) - Provide enhanced reporting
capabilities for District operated call centers.
• Starlink Emergency Operation Connection - Creation of satellite
internet connection for storm and disaster recovery situations led out of
FHESC.
• Halo Vape Detection Pilot - Setup three pilot schools for vape
detection in restrooms.
• IT Summer Interns - Coordinated the hiring, assignment, and activities
for 29 student interns.

Upcoming initiatives include PowerFlex software-defined infrastructure
upgrades, storage area network upgrades, expansion of Wi-Fi 6
capabilities, enhanced infrastructure load balancing, peplink cellular
backup, server operating system upgrades, boardroom technology
upgrades, new VPN implementation, and infrastructure readiness of several
new/rebuilt schools.

IT Enterprise Applications
The Enterprise Applications team administers and supports applications
across the District, including business-oriented enterprise apps such as
the Google application suite, ERP/PeopleSoft, the SIS/Focus student data
application, TRIRIGA for facilities management, and many others. The team
also provides custom applications to support the District. Additionally,
the team handles data integrations, provisioning, endpoint management,
and other support for our increasing Software-as-a-Solution (SaaS)
applications.

Additional work and projects completed by the Enterprise Applications
team include:

• Raptor Volunteer Module - Complete transition from legacy VIPS
volunteer tracking system to Raptor Volunteer Management.
• Multi-Factor Authentication - Developed a custom enrollment
application and dashboard to manage MFA.
• Business Intelligence Software - Increased the use of BI to support
strategic initiatives.
• Windows Environment - Migration of legacy password solutions to a
more secure Windows solution.
• Active Directory - Migration and upgrades to Active Directory
application and servers.
• TRIRIGA Environmental Conservation Services and Indoor Air
Quality - Implemented a mobile form for environmental inspection
specialists.
• TRIRIGA Work Order Service Request - Mobile application which
auto-detects location to select appropriate facility is ready for field
testing.

Page 6
Page 6