Page 17 - TIME NEWSLETTER FALL 2022
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FINGERPRINTING SERVICES
OUTSOURCED
Human Resources and School Police collaborated to request project
management assistance in the evaluation, selection, and implementation
of a solution to outsource the collection of fingerprints and photos for new
applicants to a third-party. School Police decided early on to retain the
fingerprinting duties for their department. Mike Callahan initially assembled
and assisted the team through the evaluation and selection process. Mike
then moved to a project advisory role as Senior PM Al Yonick handled the
implementation phase, with HR Manager Kevin Butanowicz acting as the lead
for the HR team.
The overall project included many stakeholders beyond Human Resources
and School Police, including Professional Standards, School AfterCare, and
Purchasing among others. The key goal of the project was to improve the
overall onboarding process by removing the need for every applicant to come
to FHESC to be fingerprinted for required background checks. The vendor
selected was FieldPrint, which has partners all over the country, including 5
locations in Palm Beach County. The new process allows applicants to select
the most convenient location to get their fingerprints collected and submitted
along with a photo for their Employee ID badge. This also reduces traffic in
FHESC and reduces wait times for applicants.
The ERP, School Police Technical, and Design & Development teams were
crucial to the success of the project, providing analysis, development,
and testing of the integrations to PeopleSoft and supporting School Police
systems. The entire team participated in end-to-end testing to ensure that the
process was working as designed.
The project went live on June 14th, 2022 with a soft roll-out to selected
applicants to identify and resolve any issues prior to opening the process
up for all applicants. The platform was gradually released to more applicant
groups and was released to all applicants on July 20th, 2022.
Hundreds of applicants have already been processed through FieldPrint and
the process is going well overall. Al, Kevin, and the entire project team are to
be commended for their hard work in getting this very complex solution up
and going in a very small amount of time! This solution should improve the
overall experience for applicants and streamline the onboarding process by
allowing key HR and School Police staff to concentrate their efforts on the rest
of the process.
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